OUR SUCCESS IS YOUR 100% SATISFACTION
At Iconik Fashion, we aim for 100% customer satisfaction with every purchase experience. Please feel free to contact us for any queries you may have.
We aim to dispatch all orders within 4 business day from when the order was placed. Please allow 2-3 business days to receive your tracking information.
UK - Standard delivery time is: within 14 working days
* Stardard deliveries: Once the parcel reaches your local delivery office, a tracking upgrade will be issued to the default order notification email.
We're working hard to meet our usual delivery aims. For UK items, a further update will be provided when it reaches your local delivery office. For awareness, you may get two deliveries in one day. Sorry for any inconvenience.
EU - Standard delivery time: within 20 days
Please note estimated shipping times does not include processing time at the warehouse and are calculated from the date the order is dispatched. You may receive a next day delivery dispatch email as late as 12:30am on the day your delivery is expected.
For international orders please ensure an up to date telephone number is inserted at the checkout to receive regular delivery updates. Please note customs clearance may delay your delivery.
Custom clearance: Iconik Fashion UK is not responsabile for any fees or charges applied by customs authorities in the destination country.
If you parcel missed customs VAT deadlines, a refund will be issued to your original payment methods after tracking return confirmations.
If you decide to not pay customs VAT any return charges applied will be responsability of the buyer.
All orders are fulfilled by Orbelo Co. We recommend using the tracking information to insure your item is delivered successfully.
Delivery delays due sales season
We are experiencing delays with some deliveries reaching our customers because of the demand currently being placed on delivery services.
Please bear with us and be rest assured that we are doing everything we can to provide you with the best service possible.
For any further information on carriers, shipping times and tracking information please feel free to chat with us before place an order or submit a request with our customer support team at firstname.lastname@example.org or call us +44 131 618 9003 (Monday to Friday 11am to 16pm).